Termite protection · NSW

Grove Termite Warranty

A termite warranty should protect your home, not lock you into a contract you can’t leave. With an active Grove service plan, if termite activity is detected, treatment is included at no additional cost, and every visit is recorded in a full digital report.

No lock-incancel anytime, no penalties
$0 extrafor treatment if termites are detected
AS 3660.2required annual inspection standard

How it works

Warranty coverage, kept simple

The warranty is tied to your active service, not a locked-in contract. If termite activity turns up while your plan is current, treatment is included and every visit is documented.

Rolling cover

Active for the life of your plan, reviewed as your service continues.

No lock-in

Leave anytime with no penalties. Coverage simply ends when the plan does.

Fully documented

Digital records of every service, so you always know what’s been done.

Treatment at no extra cost

If termite activity is detected during an active plan with current services, Grove locates the colony, traces entry points and treats it at no charge.

Conditions

What the warranty requires

A few straightforward conditions keep your cover valid, mostly about keeping inspections and servicing on schedule.

Active termite system service

A rolling warranty tied to ongoing management. Services need to be completed on schedule.

Annual termite inspection

Your home needs a yearly inspection to the AS 3660.2 standard, carried out by Grove or any licensed pest technician.

No unauthorised structural changes

Alterations, extensions or renovations affecting protected areas need appropriate termite protection put back in place.

No physical damage to the system

Landscaping or paving that damages barriers, reticulation systems or bait stations needs repairing before cover applies to that area again.

Exclusions

What the warranty does not cover

The warranty covers termite treatment, not the cost of repairing what termites, or building works, may have already affected.

Structural damage

Damage to framing, wall linings, cabinetry or flooring isn’t covered, even where it followed a termite breach.

System repair or replacement

Repair or replacement isn’t covered unless the system was originally installed by Grove and the fault traces back to that workmanship.

Builder defects or modifications

Damage from builder modifications, barriers bridged during construction, or original building defects is excluded.

Landscaping, drainage or moisture issues

Soil build-up, garden bed bridging, drainage changes and non-termite moisture damage sit outside the warranty.

Is it right for you?

Warranty cover comes with…

You’re on the PerimeterCare Complete plan

Termite inspection, system service and bi-annual pest treatment are bundled together, with warranty cover included as standard.

You have a standalone reticulation system service

Cover applies for as long as the system is serviced on schedule.

You have a standalone bait station service

Installation, monitoring and replenishment keep the system active, and cover applies while it’s serviced on schedule.

Prefer everything in one plan?

Warranty comes with the right plan

Warranty cover is included with PerimeterCare Complete, and with standalone reticulation or bait station servicing.

Protection Plan

PerimeterCare

Year-round general pest control for your home: ants, spiders, cockroaches and rodents, treated inside and out.

Learn more about PerimeterCare

Questions

The Grove warranty, answered

What exactly does the warranty cover?

Termite treatment at no extra cost. If activity is detected while your plan is active and current, Grove locates the colony and treats it at no charge. It does not cover structural damage, system repair, or other associated costs.

Which services include warranty coverage?

The PerimeterCare Complete plan, a standalone reticulation system service, or a standalone bait station service. PerimeterCare does not include warranty cover, as it doesn’t include system service.

Can I use a different inspector for my annual check?

Yes. Cover remains valid as long as you have an annual inspection to the AS 3660.2 standard, carried out by any licensed pest technician.

What happens if I cancel my plan or service?

You can cancel anytime with no penalties. Cover ends once the plan becomes inactive. You can rejoin later with a system assessment, and cover restarts without needing to start over.

Does the warranty cover structural damage?

No. Cover is for termite treatment only, and doesn’t include structural damage, timber replacement or building repairs. No Australian barrier installer offers structural damage cover, and home insurance typically excludes termite damage too.

Does the warranty cover system repair or replacement?

Only if Grove installed the system and the fault traces back to that workmanship. For systems installed by others that Grove now services, cover applies to termite treatment, but not to repair or replacement of that system.

What if I renovate or extend my home?

Renovations that alter the structure or breach barriers need appropriate termite protection put back in place. Get in touch with Grove beforehand for advice. Cover may not apply to modified areas until termite protection is addressed.

Do you warranty homes where you didn’t install the original system?

Yes. Grove services homes regardless of who installed the original system. An assessment confirms it’s serviceable, and cover then applies to termite treatment going forward. This doesn’t extend to repair or replacement of a non-Grove system.

Is the warranty transferable if I sell my home?

Cover is tied to the active service plan rather than the property. If the new owner continues the plan, cover continues with them. Service documentation transfers with the property regardless, which holds value for buyers.

Get protected with a Grove plan

No pressure and no call centre. You’ll reach the people who do the work.

Serving Greater Sydney, Hills District, North Shore, Northern Beaches, Inner West, Eastern Suburbs, Southern Sydney and Western Sydney.